Refund Policy
Last updated: August 3, 2026
This Refund Policy describes how LexitePH ("LexitePH", "we", "us" or "our") approaches refund requests for paid subscriptions to OWL (Operate with Lexite) (the "Service"). It forms part of our Terms of Service.
1. Free trial
Where a free trial is offered, it lets you evaluate the Service before any payment is due. We encourage you to use the trial period to confirm that the Service meets your needs.
2. Refund requests
Refunds are not automatic. Requests are reviewed on a case-by-case basis and may be granted or declined at our sole discretion. Approving one request does not obligate us to approve any other.
3. How to request a refund
To request a refund, contact us at [email protected] with your account details and the reason for the request. Providing relevant details helps us review your request more quickly.
4. Processing
Where a refund is approved, it will be issued to the original payment method. The time for the refund to appear may depend on your payment provider.
5. Statutory rights
Nothing in this policy limits any refund or cancellation rights that you may have under applicable law. Where the law grants you such rights, they continue to apply.
6. Changes to this policy
We may update this Refund Policy from time to time. Changes are effective when posted on this page, and the "last updated" date above will be revised accordingly.
7. Contact
Questions about refunds can be sent to [email protected] or via our contact page.